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Contact Us
Did you know...
- You can view/change/resend your booking here
- If you have questions about our service you can check our Help section
- Check our latest Flight schedules
- If you can't find what you're looking for in our Help section, you can fax us at +65 6822 2310 and we will respond to you
For pre-flight enquiries and reservations, please call the following numbers or contact your local travel agent:
| Location | Telephone | Opening Hours (Local Times) |
|---|---|---|
| Australia | +61 3 9335 3033 +61 3 9335 3455 (Fax) 03 9335 3033 (dialing within Australia) 03 9335 3455 (Fax)(dialing within Australia) |
7am to midnight daily (Melbourne local time) |
| Singapore | +65 680-TIGER +65 680-84437 |
Monday to Friday 8am-10pm Saturday & Sunday 9am-10pm |
| China | +86 40 0120 2090 | Monday to Friday 8am-10pm Saturday & Sunday 9am-10pm |
| Hongkong | +852 3060 9155 | Monday to Friday 8am-10pm Saturday & Sunday 9am-10pm |
| India | 000800 600 1153 (toll-free within India) | Monday to Friday 8am-7pm Saturday & Sunday 8am-7pm |
| Indonesia | 009 803 60 1933 (SGI Bakri Telkom) * 001 803 60 1933 (SGI Indosat) * 007 803 60 1933 (SGI Telkom) * * toll-free within Indonesia |
Monday to Friday 7am-9pm Saturday & Sunday 9am-9pm |
| Malaysia | +603 7849 4608 | Monday to Friday 8am-10pm Saturday & Sunday 9am-10pm |
| Philippines | +63 2 884 1524 | 9am -7pm daily |
| Thailand | 001 800 601 5637 (toll-free within Thailand) | Monday to Friday 7am-9pm Saturday & Sunday 9am-9pm |
| Vietnam | 120 60114 | Monday to Friday 8am-9pm Saturday & Sunday 9am-9pm |
Package deal
Need a package deal? Contact your local travel agent for affordable leisure packages and incentive group fares on Tiger Airways.Before travel
If you have a query prior to travel on Tiger Airways, please refer to our Help section. If you are still unable to find the answer to your question, please contact your local reservations call centre and our staff will endeavour to answer any question you may have.After travel
If you have a query following your travel with Tiger Airways, please write in respectively to:
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International Flights or fax to: |
Australia Domestic Flights or fax to: |
Response to customer letters
In order to offer the lowest fares possible, we constantly search for the most cost-effective way to respond to customer letters.Response time – as much as possible, we try to answer letters within 21 working days in the order that we receive them. It might take longer especially when detailed investigations involving other parties are required. We do not respond to enquiries in cases where we have already provided the information on our website.
Please help us serve you better by:
- checking our website first for the information you need
- providing details such as your booking reference, passenger name, flight number, flight date, contact number and mailing address
- not sending duplicate mails
Why no email address? When we previously provided an email address for customers to write to, we received many duplicate/repeat emails on the same matter, which delay the response process for all customers.
Improvement – we are working on improving our response time and system, in a way that will allow us to keep our fares low. Watch this space!
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